Frequently Asked Questions:

If you don’t find your answer below, don’t hesitate to contact us

The fulfillment address is your shipping address. If you have an international address, it is very helpful if you rewrite your address in the Special Instructions field during check out.

Yes! However, we are not responsible for additional charges you may incur as a result of international duties.

We accept all major American Credit Cards brands through PayPal & Square

Once you have finished adding items to your Shopping Bag, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the check out process.

Once the order is complete, all purchases are final. But for some reason if the order haven’t been shipped or passed to the carrier, we may be able to work with you and provide an exchange or cancellation.

Your order can easily be tracked on our website if you created an online account before or at the checkout process. If case no account was created, you may track your order direct on the carrier’s website (Ex:, using the tracking number provided with your purchase.

E-mail us first at and or call 800-000-0000 letting us know that you will be returning an item. Then, ship the item with your receipt to our store location. Please include in the shipment your personal information that you used to place the order. Our policy typically is that, for domestic returns, you as the customer will pay for shipping back to us, but we’ll refund the cost of shipping that we originally charged you. This is to help streamline the process and avoid having to exchange money for the purpose of refunding items. Some personal items are not eligible for return. For more details and info regarding these items, see our refund/exchange policy.